Privacy Policy

Who is responsible

Kura Athletics Inc., situated at Unit 5, Crown Hotel Building, Panganiban Drive, Naga City, 4400, Philippines. Privacy inquiries should be directed to [email protected].

Legal framework

Personal records are handled under the auspices of Data Privacy Act of 2012 along with pertinent statutory mandates in Philippines. In instances of divergence between this document and governing law, statutory obligations take precedence.

What we collect

During checkout, we collect operational basics necessary for dispatch: customer name, shipping destination, email, phone contact, and basket composition. We do not store or capture card data on this server. General browsing generates standard technical metadata, including IP addresses, browser agents, and accessed paths, through the cookie mechanisms described hereafter.

• Customer contact and shipping details including recipient full name, physical delivery address, email address, and mobile phone number
• Transaction records and order history concerning purchased supplement products
• Technical telemetry, device diagnostics, browser environment details, and internet protocol address logs
• Customer support inquiries, fulfillment correspondence, and delivery status communications

Why we use it

• To manage fulfillment, execute transport, and facilitate return requests.
• To attend to inbound inquiries and transmit transaction updates.
• To preserve site integrity and assess routine navigational patterns.
• To dispatch product communications, provided you opted in, with an unsubscribe mechanism included in each dispatch.

Cookies and browser data

Small data files are deposited within your browser environment. Essential session cookies permit cart continuity and purchase completion, remaining mandatory. Analytical tokens record overall usage tendencies in anonymized aggregate form. Commercial tracking cookies engage solely after permission is granted via our banner. You may revoke consent at your discretion through the cookie interface or browser preferences; consult our Cookie Policy for detailed listings.

Third-party disclosures

Logistical couriers obtain the particulars required for shipment. Payment intermediaries receive data solely to settle transaction fees. Server infrastructure and metrics operators handle data strictly under contract as instructed. We never monetize or trade customer records.

In accordance with Republic Act No. 10173, Kura Athletics Inc. does not sell, rent, or lease consumer personal information to third parties under any circumstances.

Data retention intervals

Transaction archives persist for the duration mandated by financial and accounting rules, after which they are removed. Registered profile data remains active until account closure. Analytics logs are kept for 14 months.

Your rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, customers retain statutory rights to be informed, access their personal records, dispute inaccuracies, request correction or blocking, and secure data portability through our designated Data Protection Officer.

Security

Kura Athletics Inc. does not collect, process, or store credit card numbers, debit details, or payment card account data, as store transactions are completed exclusively via Cash on Delivery or Direct Bank Transfer.

Questions about this policy

Reach our desk at [email protected] or telephone +63 778 457 605 during Mon-Thu 08:45-17:00, Fri 08:45-15:45, Sat 10:15-15:30. We respond to all correspondence within one business day.