Privacy Policy

Kuraathletics Sports Nutrition Inc., Unit 4, 108 D. Jakosalem Street, Barangay Zapatera, Cebu City, 6000 Cebu, Philippines. Direct privacy questions and concerns to: [email protected].

All customer records are handled strictly under Data Privacy Act of 2012 along with pertinent regional regulations in Philippines. If this privacy notice conflicts with local statutory rules, the prevailing legislation takes priority.

When you buy from our catalog, we gather only what is needed to reach your door: recipient name, physical street address, email, contact number, and your selected sports supplements. We never log or retain card details on this website. While you browse, our servers collect routine technical logs such as IP address, browser type, and viewed screens via the cookies mentioned below.

• Customer contact and shipping details including legal name, physical delivery address, active email address, and mobile phone number for delivery coordination.
• Order history, transaction receipts, selected payment method (Cash on Delivery or Direct Bank Transfer), and delivery instructions.
• Technical telemetry and device diagnostics including IP address, browser type, operating system, and session timestamps.
• Customer support correspondence, inquiries submitted via email, and post-delivery verification records.

• To prepare your supplements, fulfill parcel deliveries, and manage returns.
• To answer inquiries and share dispatch updates regarding your tubs.
• To preserve online store security and observe general traffic patterns.
• To share training news or product updates only if you opted in, and you may opt out via any email we send.

Our site saves small files within your browser. Essential cookies allow the cart to hold your protein tubs and enable checkout; these cannot be turned off. Analytical cookies assist us in seeing broad site navigation trends in aggregate. Marketing cookies load only when you grant permission in our banner. You can retract your consent anytime through the cookie banner or your web browser preferences; consult our Cookie Policy for the complete breakdown.

Courier couriers receive your delivery address and contact number to hand over your parcel. Payment processors manage the details required to clear the transaction. Our hosting and analytics vendors process records under written data agreements. We never trade or sell private customer data.

Kuraathletics Sports Nutrition Inc. operates within the Philippines and adheres to Republic Act No. 10173; we never sell, rent, trade, or monetize personal consumer information to third parties under any circumstances.

Transaction records remain on file for the duration required by statutory bookkeeping codes, after which they are cleared. Account profiles stay active until you decide to close them. Web analytics data is stored for 14 months.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, data subjects possess enforceable rights including the right to be informed, right of access, right to rectification, right to erasure or blocking, right to damages, and right to data portability. You may exercise these statutory rights by contacting our Data Protection Officer.

Kuraathletics Sports Nutrition Inc. does not collect, process, or store credit or debit card data. Transactions are completed exclusively via Cash on Delivery paid directly to the courier or via Direct Bank Transfer initiated independently by the customer to our designated corporate bank account.

Reach our team at [email protected] or ring +63 313 814 703 through Mon-Thu 07:45-17:15, Fri 07:45-16:00, Sat 09:15-14:15. We address all inquiries within one working day.